Handling Your Customers: Best Practices for Managing Customer Relations

Handling Your Customers: Best Practices for Managing Customer Relations

On the 17th of April, 2018, the Selangor Information Technology and E-Commerce Council (SITEC) held its E-Commerce Class on customer relations management, titled EC203, at the Selangor Digital Creative Centre (SDCC). 96 participants turned up for the class, which was...
Analysing Data: A Holy Grail in the pursuit of return customers?

Analysing Data: A Holy Grail in the pursuit of return customers?

On the 27th of March, 2018, the Selangor Information Technology and E-Commerce Council (SITEC) held its E-Commerce Class on Data Analysis, with a solid 100 participants turning up at the Selangor Digital Creative Centre (SDCC) to attend the class. Coach Sunny Ooi,...
Your Pretty E-Store is Useless Without Traffic … and other Things You Need to Know about Product Management

Your Pretty E-Store is Useless Without Traffic … and other Things You Need to Know about Product Management

On the 20th of March, 2018, the Selangor Information Technology and E-Commerce Council organised its second Bahasa Malaysia  E-Commerce Class of the year at the Selangor Digital Creative Centre (SDCC), which saw 72 people attending the class on product management....
Selangor Smart City Convention Returns With Sel Intl Biz Summit 2018

Selangor Smart City Convention Returns With Sel Intl Biz Summit 2018

This year sees the return of the Selangor Smart City Convention, under the Selangor Smart City and Digital Economy Convention 2018 (SDEC2018). Announced on the 19th of March at the Malaysia International Trade & Exhibition Centre (MITEC) as part of the return of...