Handling Your Customers: Best Practices for Managing Customer Relations

Handling Your Customers: Best Practices for Managing Customer Relations

On the 17th of April, 2018, the Selangor Information Technology and E-Commerce Council (SITEC) held its E-Commerce Class on customer relations management, titled EC203, at the Selangor Digital Creative Centre (SDCC). 96 participants turned up for the class, which was...
流量提高轉換率

流量提高轉換率

雪蘭莪資訊科技與電子商務理事會(SITEC)於2018年4月3日舉行了2018年的第九場電子商務講座,這場由SITEC Academy總監吳文彬先生主講的網店管理,同時這也是今年的第二場中文講座,反應熱烈共吸引了89名學員。Wofollow业务总监Gary Boon方浩全先生為講座嘉賓,他以本身的運作經驗,為學員提供電子商務的要訣。 吳文彬: 流量提高轉換率...
Analysing Data: A Holy Grail in the pursuit of return customers?

Analysing Data: A Holy Grail in the pursuit of return customers?

On the 27th of March, 2018, the Selangor Information Technology and E-Commerce Council (SITEC) held its E-Commerce Class on Data Analysis, with a solid 100 participants turning up at the Selangor Digital Creative Centre (SDCC) to attend the class. Coach Sunny Ooi,...
Your Pretty E-Store is Useless Without Traffic … and other Things You Need to Know about Product Management

Your Pretty E-Store is Useless Without Traffic … and other Things You Need to Know about Product Management

On the 20th of March, 2018, the Selangor Information Technology and E-Commerce Council organised its second Bahasa Malaysia  E-Commerce Class of the year at the Selangor Digital Creative Centre (SDCC), which saw 72 people attending the class on product management....